Cancellation Policy

Cancellations must be communicated by phone to 503-208-5708 or email to info@theorenco.com by 3:00 pm PST a minimum of 72 hours prior to the day of arrival to receive a refund. A cancellation charge equal to one night's stay, less tax, will be charged for any reservations cancelled within 72 hours of arrival. All reservations must be guaranteed with a valid credit card. By providing your card, you agree to an authorization of funds on the day of arrival and your stay total; including room rent, taxes, fees and incidentals, to be charged to your card upon check-out.

No cancellations or modifications are allowed after you check-in and any prepaid room rates.

Check-in/out times

Check-in: 3:00 PM PST Check-out: 11:00 AM PST

To arrange early check-in or late check-out, please contact The Orenco Management. Fees may apply.

Parking Policy - Important

Please find nearby, ample and safe on-street parking on Main Street, the cross street Brighton or all around Central Park.

Parking behind The Orenco in the lot near Umpqua Bank is not permitted. NOTE: May 10th through October 20th, the Hillsboro Sunday Farmers Market is in that lot and you will likely be towed. We are not responsible for any towing charges incurred.

Pampered Pet Policy

We know it’s hard for our guests to leave their best friends at home when traveling. That’s why we happily welcome dogs, cats and even birds in special rooms with special amenities to make their stay as comfortable as yours.

Pampered Pet Package
Dog or Cat Bed
Food & Water Bowl
Waste Bags or Litter Box
Pet-In-Room Door Hanger
Doggy Bone or Kitty Treats
Cat Kennel

$15.00 per night

Guest Responsibilities for Pampered Pet

Small pets only - generally under 25lbs
Pet must be fully trained and appropriately restrained by guest at all times.
Pet must comply with local legislation requirements.
Pet must be kept on a leash when in the hotel or on hotel property unless it is in the guest's room.
Pets must not be left unattended. If guest requires a pet-sitter or pet supplies, they should contact the hotel staff with advance notice.
Pets are not allowed in any food and beverage areas or the conference rooms of the hotel. This exclusion does not apply to guide dogs.
Guests are responsible for cleaning up after their pet outside on hotel property and anywhere in the neighborhood.
Any disturbances such as barking must be curtailed to ensure other guests are not inconvenienced.
Guests must contact the housekeeping department to arrange for a convenient time for servicing their room.
Guests are responsible for all property damages and/or personal injuries resulting from their pet.
Guests agree to indemnify and hold harmless the hotel, its owners and its operator from all liability and damage suffered as a result of the guest's pet.
The hotel reserves the right to charge guest's account commensurate to the cost of such damages.

Smoking Policy

The Orenco is a non-smoking property. Smoke odor in rooms will result in a charge equal to how long it takes to rid the room of the smell. No less than a $250 USD charge and one night's room charge will apply. Smoking on private porches are permitted but all window and doors leading into the room or building must be closed. If this poses a nuisance or causes a smell in common areas, guest will be asked to stop and if not ceased will result in minumum $250 charge.

Additional Charges Policy

Roll away bed one-time setup fee: $10.00 USD
Each additional adult over two per room, per night: $10.00 USD

Taxes and Fees

County Tax: 9% per night
State Lodging Fee: 1.8% per night

"I travel a lot and I must tell you your rooms ROCK! Watching the flat screen TV and listening to the music stations, then slipping into the crisp linens on your oh-so-comfortable bed really made me feel like I had a little bit of home on the road!"

Mike M. director, harvard university

Free wine tasting
with your stay

Enjoy wine tasting at local Willamette Valley wineries compliments of The Orenco

enter promo code winevp

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